Technical Partner (via API)
- Teletype branding may be visible in part of the interface
- Access through our API from your product
- Base rate from 40%
- Suitable for embedding a single feature
White Label customer communications platform under your brand
Launch your own solution for customer communications via messengers, social channels, and live chat - under your brand, on your domain, with your pricing. Teletype provides the platform and infrastructure; you provide the product and customers.
- Full customization: brand, domain, design, logo, colors
- All channels under your interface: WhatsApp, Telegram, MAX, VK, Avito, live chat
- Your own pricing and tariff structure
- Infrastructure, channel support, and scaling - on Teletype's side
Overview
What Teletype White Label is
White Label means complete masking of Teletype functionality under your own product. Your users see your interface, your brand, and your domain. They don't know Teletype exists under the hood.
This isn't "a partner logo at the bottom of the page" or "powered by Teletype." It's a full-fledged solution that looks and sells as your own product.
How White Label differs from Technical Partnership
White Label
- Complete absence of Teletype branding
- Your interface, domain, pricing
- Custom terms only
- Suitable for launching a separate product
Audience
Who it's for
White Label is designed for large partners with their own customer base
Large SaaS companies
Already have customers and want to add communications as a full-fledged module of their product.
Enterprise integrators
Deliver complex solutions for large clients where the absence of third-party brands is critical.
Resellers under their own brand
Want to launch their own SaaS product without the cost of building the platform.
Industry holdings
Launch a communications solution for subsidiaries or partner networks.
What's included
What's included in White Label
Branding
- Your domain and subdomains
- Your logo, colors, fonts
- Interface customization to match your UI/UX guide
- Branded email notifications and system messages
- Custom copy in all key product locations
Functionality
- All Teletype channels: WhatsApp, WABA, Telegram, MAX, VK, Avito, Instagram, live chat
- CRM integrations (amoCRM, Bitrix24, RetailCRM, SberCRM, YCLIENTS, etc.)
- Broadcasts, analytics, AI automation
- Multi-user access, roles, permissions
- API for extensions and integrations with your systems
Infrastructure and operations
- Hosting and scaling - on our side
- All provider certifications (Meta WABA, Telegram Bot API, etc.)
- Availability monitoring and fault tolerance
- Backup and data storage
- Regular functionality updates
Commerce and support
- Free pricing policy - set tariffs yourself
- Billing your customers - on your side or ours (by agreement)
- End-user support - handled by us or routed to your team
- Legal and accounting documents for your customers - handling agreed individually
Scenarios Recommended
3 White Label scenarios
Choose the depth of masking based on your goals
Co-branded
Joint branding
Your brand + Teletype as a technology partner. Suitable if a partnership with Teletype is a plus for your audience.
Launch time: ~ 2-4 weeks
White Label
Full masking
Your brand only. The user doesn't know Teletype exists. Suitable for launching a standalone SaaS product.
Launch time: ~ 4-8 weeks
Embedded
Embedded in your product
Functionality embedded in your existing product as a module. Suitable when communications are one feature of a larger product.
Launch time: custom
Terms
Terms
White Label terms are always custom - final cost and pricing model depend on the chosen scenario, user volume, customization requirements, and channel set.
Terms depend on:
- Scenario: co-branded / White Label / embedded
- Number of users in your system
- Set of connected channels (especially paid ones like WABA)
- Depth of interface customization
- Who handles support of your customers
- Who handles billing of your customers
Fill the application form, a sales manager contacts you within one business day. After a brief initial call, we prepare a commercial proposal tailored to your task - usually in 3-5 business days.
Process
How to start negotiations
From application to White Label launch - typically 4-8 weeks
- Step 1
Application
Fill the short form. Sales manager contacts you within one business day.
- Step 2
Discovery call
30-60 minutes: discuss your goals, target audience, functionality and branding requirements.
- Step 3
Commercial proposal
In 3-5 business days, prepare a proposal with pricing model, scope, and timeline.
- Step 4
Contract and pilot
Sign the contract, prepare a pilot environment under your brand for testing.
- Step 5
Production launch
Final setup, training your team, user migration (if applicable).
FAQ
Frequently asked questions
- What's the minimum volume for White Label?
- From 100 concurrent users of your system. Smaller volumes are better served through Technical Partner - it's cheaper and faster to launch.
- How much does White Label cost?
- Cost depends on the scenario (co-branded / WL / embedded), user volume, and channel set. Different models are possible: monthly fee + per-user, one-time setup fee + revenue share, fixed license, etc. Final terms are in the commercial proposal after the discovery call.
- Who pays for channel connections (WABA, Avito, etc.)?
- By default - Teletype's side. At larger volumes, direct channel connection on the partner's side is possible - discussed individually.
- Can existing customers be migrated to a White Label solution?
- Yes. Migration is a separate project stage. We help with transferring history, contacts, settings, and training your team.
- Whose servers are used for data storage?
- Teletype servers in Russia - this enables compliance with 152-FZ requirements. For large partners, on-premise deployment is possible - discussed individually.
- Who will handle support of my customers?
- By agreement - options: (1) first line on your side, escalation to us for technical issues; (2) full support on Teletype's side under your name; (3) combined model. Most often, option 1 works - preserves your brand in customer interaction.
- What if we want to leave Teletype in a year or two?
- All your data and your customers' data remains yours. We help with export - this is written in the contract. The cost is reputational: it's better for us when partners stay long-term, so we work to make this rare.
Tell us about your task - we'll prepare a solution for you
Sales manager will contact you within one business day. After a brief initial call, we prepare a commercial proposal.