Integrate MAX and other messengers with CRM!
Connect MAX, add operators, install a widget on your website, set up auto-responses and templates
MAX, WhatsApp, Telegram. All communication channels right in front of your operators: without fuss and risk of losing important messages.
How it works
- 1. You register with Teletype
- 2. Client writes to you in MAX
- 3. Operators respond to the client
After registering with Teletype, add the MAX channel in your settings. From that moment on, all messages sent to your MAX account will be delivered to the Teletype panel, and your operators can immediately respond to them
The client clicks the MAX button on your website or sends a regular message in MAX
Operators communicate with clients in a convenient messenger, answer questions, solve problems, clarify order details, send product photos and increase your sales
Why use MAX with Teletype
Teletype allows all your operators to work through one MAX account
MAX without Teletype :(
$0/month
1 operatorOnly one operator can work in the chat.
Message history - in your accountMessage history is stored in the operator's account. When the operator leaves, they can take important data with them.
No CRM integrationChat management is separate from customer management systems.
No statistics and monitoringNo access to complete team performance metrics.
No response templatesOperators have to answer the same customer questions repeatedly.
No client notesNo ability to leave notes and share them with the team.
MAX with Teletype
From 3,300 rubles/month
Unlimited operatorsMultiple operators can work in one account simultaneously. 720 rubles/month per operator.
Shared message historyAll message history is stored in Teletype and you can restrict operator access at any time.
CRM integrationsIntegration with Bitrix 24 and AmoCRM for complete customer management.
Detailed team analyticsFull analytics on team performance by response speed and quality.
Response templatesPre-made message templates for maximum operator efficiency.
Client notesOperators can leave notes accessible to the entire team.
Choose an integration
with our API
We offer an easy-to-use API for integrations with your systems. API allows to receive and send messages via all channels, find customer by their phone number and even integrate their avatars from the messenger profile.
Have not found required features? Contact our support team and we will do our best to help you.
API documentation
Ready integrations
Connect messengers directly to your CRM system
Corporate edition
Corporate edition for large organizations with lots of agents
- Personal installation on customer's server
- Advanced support and system update
- Unlimited access to all features
- Unlimited amount of channels and agents
- Personal branding is possible
FAQ
The MAX channel costs 3,300 rubles per month.
Our plan configurator allows you to independently select only the services you need without overpaying for everything else.
Yes, there is a free plan with limitations. You cannot be the first to write to a client, and you can have no more than 5 open conversations at the same time. This is enough to test the service before purchase.
Yes, each additional operator costs 720 rubles per month.