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UMI.CMS — Chat Code Installation

You can install the chat code on a UMI.CMS platform website in two ways. Use the first method if the site is hosted externally and you do not have access to the system files. Use the second method if the site is hosted on your server and you have FTP access.

Method 1. Installation on the 1C-UMI Cloud System

1. Copy the widget code from the Online Chat settings.

UMI.CMS — Chat Code Installation. Screenshot 1

2. Log in to the UMI site editor. Select the “Advertising/SEO” section. Go to the “Counter Code” tab. Paste the code into the Counter Code Management field. Save the settings.

Umicms_-_ustanovka_koda_chata1

Method 2. Installation on the UMI System

1. Copy the widget code from the Online Chat settings.

2. Access the hosting directly. Alternatively, connect via an FTP client. Navigate to the directory at: Root folder/templates/your template/tpls/content.

3. Paste the widget code into the file “footer.inc.tpl” before the <div> tag. Save the changes.

UMI.CMS — Chat Code Installation. Screenshot 3

4. In some templates, also insert the code into the following files:

  • inner.tpl
  • index.tpl
  • header.inc.tpl
  • footer.inc.tpl
  • empty.tpl
  • content.tpl
  • catalog.tpl

In these files, insert the widget code before the </body> tag.

Note: The number of files depends on the template used.

UMI.CMS — Chat Code Installation. Screenshot 4
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