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Knowledge Base Teletype App

Knowledge Base Teletype App

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Getting Started

  • Registration in the System
  • Setting Up and Adding a New Project in Teletype App
  • Removing the Teletype App Link
  • Teletype App Affiliate Program
  • What is the Teletype App?
  • Terms in the Teletype App
  • How to switch Teletype to English
  • Switching the Panel to English
  • Glossary Teletype App
  • Registration in Teletype App via eLama

Adding Channels

  • Connecting to Facebook
  • Telegram bot
  • Viber Bot
  • VK Group
  • WhatsApp
  • Online Chat for Website
  • Instagram Direct/Comments
  • Button with Messengers
  • Telegram by Phone Number
  • Avito Personal Account
  • VKontakte Personal Account
  • Email Setup
  • WhatsApp Business
  • Connecting WhatsApp Without Authorization in the Panel via Link
  • Connecting Telegram by Phone Number Without Authorization in the Panel via Link
  • Connecting Max
  • Connecting Max Bot
  • SMS

Working with Dialogs

  • Closing the Dialogue and the Answered Button
  • Customer Information
  • Working with Channel and Dialogue Filters
  • Quick Reply Templates
  • Message Read Status in WhatsApp and Viber
  • Closing a Conversation in AmoCRM — Ending a Dialogue in the Teletype App
  • Working with the Telegram Notifier
  • Button ✉️ Take the next conversation
  • Reassigning the Dialogue
  • Hotkeys
  • Sending Voice Messages on WhatsApp
  • Categories for Dialogues in the Teletype App Panel
  • Group Chats in WhatsApp
  • Group Chats on Telegram by Number
  • Tags
  • Push Notifications
  • Distribution of Requests
  • Mass Actions
  • Request Notifications
  • Evaluation of Dialogues in Telegram and WhatsApp
  • Personal Data

CRM Systems

  • Connecting AmoCRM
  • Setting Up SalesBot in AmoCRM
  • Integration with MoySklad
  • Connecting SberCRM
  • Connecting Bitrix24
  • Connecting the Teletype App in Albato
  • Connecting Kommo
  • Integration with Restoplace
  • Connecting YClients

Operators

  • Invitation to the Operator
  • Operator Profile Editing
  • Operator Removal
  • Working with Groups
  • Roles in the Teletype App Panel Project
  • Statuses

Profile Editing

  • Operator Profile Editing
  • Email Change
  • Password Change
  • Change of First and Last Name
  • Time Zone Change
  • Profile Photo Change

Additional Options

  • Phone Hosting for WhatsApp
  • Removing the Teletype App Link
  • Teletype App Affiliate Program
  • Restoring Connection with WhatsApp
  • Recommendations for Devices for WhatsApp
  • Creating a Business Account on Instagram
  • Editing a Viber Bot
  • Welcome Message in WhatsApp Business

Online Chat Installation

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  • Joomla — Chat Code Installation
  • Bitrix — Chat Code Installation
  • Opencart — Chat Code Installation
  • WIX — Chat Code Installation
  • MODx — Chat Code Installation
  • Tilda — Installing Chat Code
  • UMI.CMS — Chat Code Installation
  • NetCat — Chat Code Installation
  • PrestaShop — Chat Code Installation
  • ImageCMS — Chat Code Installation
  • PlatformaLP — Chat Code Installation
  • LPmotor — Chat Code Installation
  • A5.ru — Chat Code Installation
  • Blogger — Chat Code Installation
  • Canape CMS — Chat Code Installation
  • CartEnergy — Chat Code Installation
  • DIAFAN.CMS – Chat Code Installation
  • DigiSt — Chat Code Installation
  • Drupal — Chat Code Installation
  • Flexbe — Chat Code Installation
  • fo.ru — chat code installation
  • Gophotoweb — Chat Code Installation
  • io.ua — chat code installation
  • IPBoard (Invision Power Board) — Chat Code Installation
  • lact.ru — Chat Code Installation
  • Magento — Chat Code Installation

Analytics

  • Option "Advanced Statistics"
  • Connecting Roistat
  • Working with the "Statistics" Section
  • Employee Monitoring Timeline

API

  • Public JS API
  • Public API
  • How to Set Up Metric Events in an Online Chat
  • How to Change the Position of the Online Chat
  • Incorrect Placement of the Online Chat on the Website
  • How to Hide or Display the Real-Time Online Chat Button
  • Method for Loading an Online Chat
  • n8n Node Public API

Billing

  • Tariff Configurator
  • Issuing an Invoice for Payment
  • Payment by Bank Card
  • Chatbot Payment Packages

Telephony

  • Integration of Teletype App with Sipuni
  • Connecting MicroSIP to Sipuni

Teletype Sender

  • Teletype Sender
  • How to Create a Contact List in Teletype Sender
  • Registration in Teletype Sender
  • Guide to Creating Newsletters for Restoplace
  • How to Reduce the Risk of Being Blocked on WhatsApp

Bot Builder

  • Creating a Chatbot in the Dashboard
  • Creating a Script for a Chatbot
  • Chatbot Payment Packages
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