How can we help?
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Getting Started
- Registration in the System
- Setting Up and Adding a New Project in Teletype App
- Removing the Teletype App Link
- Teletype App Affiliate Program
- What is the Teletype App?
- Terms in the Teletype App
- How to switch Teletype to English
- Switching the Panel to English
- Glossary Teletype App
- Registration in Teletype App via eLama
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Adding Channels
- Connecting to Facebook
- Telegram bot
- Viber Bot
- VK Group
- Online Chat for Website
- Instagram Direct/Comments
- Button with Messengers
- Telegram by Phone Number
- Avito Personal Account
- VKontakte Personal Account
- Email Setup
- WhatsApp Business
- Connecting WhatsApp Without Authorization in the Panel via Link
- Connecting Telegram by Phone Number Without Authorization in the Panel via Link
- Connecting Max
- Connecting Max Bot
- SMS
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Working with Dialogs
- Closing the Dialogue and the Answered Button
- Customer Information
- Working with Channel and Dialogue Filters
- Quick Reply Templates
- Message Read Status in WhatsApp and Viber
- Closing a Conversation in AmoCRM — Ending a Dialogue in the Teletype App
- Working with the Telegram Notifier
- Button ✉️ Take the next conversation
- Reassigning the Dialogue
- Hotkeys
- Sending Voice Messages on WhatsApp
- Categories for Dialogues in the Teletype App Panel
- Group Chats in WhatsApp
- Group Chats on Telegram by Number
- Tags
- Push Notifications
- Distribution of Requests
- Mass Actions
- Request Notifications
- Evaluation of Dialogues in Telegram and WhatsApp
- Personal Data
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CRM Systems
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Operators
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Profile Editing
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Additional Options
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Online Chat Installation
- WordPress — Chat Code Installation
- Joomla — Chat Code Installation
- Bitrix — Chat Code Installation
- Opencart — Chat Code Installation
- WIX — Chat Code Installation
- MODx — Chat Code Installation
- Tilda — Installing Chat Code
- UMI.CMS — Chat Code Installation
- NetCat — Chat Code Installation
- PrestaShop — Chat Code Installation
- ImageCMS — Chat Code Installation
- PlatformaLP — Chat Code Installation
- LPmotor — Chat Code Installation
- A5.ru — Chat Code Installation
- Blogger — Chat Code Installation
- Canape CMS — Chat Code Installation
- CartEnergy — Chat Code Installation
- DIAFAN.CMS – Chat Code Installation
- DigiSt — Chat Code Installation
- Drupal — Chat Code Installation
- Flexbe — Chat Code Installation
- fo.ru — chat code installation
- Gophotoweb — Chat Code Installation
- io.ua — chat code installation
- IPBoard (Invision Power Board) — Chat Code Installation
- lact.ru — Chat Code Installation
- Magento — Chat Code Installation
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Analytics
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API
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Billing
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Telephony
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Teletype Sender
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Bot Builder
Invitation to the Operator
Created
Updated
отthelp_admin
How to Add an Operator to a Project
To add an operator to a project, you need to:
- Go to the project settings.
2. Select the “Employees” section.
If no operators are currently added to the project, you can add one directly from the Teletype panel by clicking “Add Employee” in the left menu.
3. Enter the operator’s email address.
4. Click “Invite.”
An invitation email will be sent to the operator’s specified email address.
After receiving the email, the operator needs to:
- Click “Join Project.”
2. Register in the system by providing their first name, last name, and setting a password.
Project Limitations
IMPORTANT! There is a limit of 20 operators per project. Once this limit is reached, no new invitations can be sent.
IMPORTANT! The owner of one project cannot be an operator in another project.
Connecting AmoCRM
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