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WhatsApp

Before Connecting WhatsApp

Before connecting the WhatsApp channel, you need to close all other sessions in the app. To do this:

— open the app

— tap the three vertical dots

— Linked Devices

— select the device

— tap «Log Out»

закрыть сессии в WhatsApp

You can connect an unlimited number of WhatsApp accounts to a project in Teletype.

Connecting WhatsApp

  1. Go to the “Add Channel” section in the left menu of the Teletype panel or in the project settings. 
WhatsApp. Screenshot 2

2. In the window that appears, select the “WhatsApp” block. 

WhatsApp. Screenshot 3

3. Click «Add WhatsApp to Plan».

WhatsApp. Screenshot 4

The WhatsApp channel connection window will open.

WhatsApp. Screenshot 5

4. Open the WhatsApp app on your phone.

5. Tap the three vertical dots in the top right corner of the screen.

меню (настройки) в приложении WhatsApp

6. Select “Linked Devices”.

Связанные устройства

7. Tap «Link a Device».

привязка устройства в WhatsApp

8. Point the WhatsApp camera on your phone at the QR code and wait for the successful scan notification.

WhatsApp. Screenshot 9

9. Change the channel name if necessary.

редактировать имя канала WhatsApp

10. Click “Finish Connection”.

завершение подключение WhatsApp

Connecting WhatsApp Without Authorization in the Panel

1. Go to the “Add Channel” section in the left menu of the Teletype panel or in the project settings. 

WhatsApp. Screenshot 12

2. In the window that appears, select the “WhatsApp” block. 

WhatsApp. Screenshot 13

3. Click «Add WhatsApp to Plan».

WhatsApp. Screenshot 14

The WhatsApp channel connection window will open.

WhatsApp. Screenshot 15

4. Copy the link for scanning.

WhatsApp. Screenshot 16
WhatsApp. Screenshot 17
WhatsApp. Screenshot 18

5. Send the copied link via any messenger to the user who will scan it.

6. Paste the copied link and open it in a browser.

The WhatsApp channel connection window will open.

WhatsApp. Screenshot 19

7. Open the WhatsApp app on your phone.

8. Tap the three vertical dots in the top right corner of the screen.

WhatsApp. Screenshot 20

9. Select “Linked Devices”.

WhatsApp. Screenshot 21

10. Tap «Link a Device».

WhatsApp. Screenshot 22

11. Point the WhatsApp camera on your phone at the QR code and wait for the successful scan notification.

WhatsApp. Screenshot 23

12. In the Teletype App panel, change the channel name if necessary and click «Finish Connection».

WhatsApp. Screenshot 24
Getting Started with Teletype

Loading Chat History

After creating a new channel, the panel loads the last 10 dialogs (excluding group chats). For each loaded dialog, the last 20 messages from the conversation are loaded (excluding service messages).

“Phone Hosting” Service

Our service provides phone hosting for WhatsApp (Phone Hosting for WhatsApp). A fully charged and operational phone ensures uninterrupted messenger operation.

CRM Integration

More about Bitrix24 integration

More about AmoCRM integration

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