How can we help?
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Getting Started
- Registration in the System
- Setting Up and Adding a New Project in Teletype App
- Removing the Teletype App Link
- Teletype App Affiliate Program
- What is the Teletype App?
- Terms in the Teletype App
- How to switch Teletype to English
- Switching the Panel to English
- Glossary Teletype App
- Registration in Teletype App via eLama
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Adding Channels
- Connecting to Facebook
- Telegram bot
- Viber Bot
- VK Group
- Online Chat for Website
- Instagram Direct/Comments
- Button with Messengers
- Telegram by Phone Number
- Avito Personal Account
- VKontakte Personal Account
- Email Setup
- WhatsApp Business
- Connecting WhatsApp Without Authorization in the Panel via Link
- Connecting Telegram by Phone Number Without Authorization in the Panel via Link
- Connecting Max
- Connecting Max Bot
- SMS
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Working with Dialogs
- Closing the Dialogue and the Answered Button
- Customer Information
- Working with Channel and Dialogue Filters
- Quick Reply Templates
- Message Read Status in WhatsApp and Viber
- Closing a Conversation in AmoCRM — Ending a Dialogue in the Teletype App
- Working with the Telegram Notifier
- Button ✉️ Take the next conversation
- Reassigning the Dialogue
- Hotkeys
- Sending Voice Messages on WhatsApp
- Categories for Dialogues in the Teletype App Panel
- Group Chats in WhatsApp
- Group Chats on Telegram by Number
- Tags
- Push Notifications
- Distribution of Requests
- Mass Actions
- Request Notifications
- Evaluation of Dialogues in Telegram and WhatsApp
- Personal Data
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CRM Systems
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Operators
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Profile Editing
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Additional Options
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Online Chat Installation
- WordPress — Chat Code Installation
- Joomla — Chat Code Installation
- Bitrix — Chat Code Installation
- Opencart — Chat Code Installation
- WIX — Chat Code Installation
- MODx — Chat Code Installation
- Tilda — Installing Chat Code
- UMI.CMS — Chat Code Installation
- NetCat — Chat Code Installation
- PrestaShop — Chat Code Installation
- ImageCMS — Chat Code Installation
- PlatformaLP — Chat Code Installation
- LPmotor — Chat Code Installation
- A5.ru — Chat Code Installation
- Blogger — Chat Code Installation
- Canape CMS — Chat Code Installation
- CartEnergy — Chat Code Installation
- DIAFAN.CMS – Chat Code Installation
- DigiSt — Chat Code Installation
- Drupal — Chat Code Installation
- Flexbe — Chat Code Installation
- fo.ru — chat code installation
- Gophotoweb — Chat Code Installation
- io.ua — chat code installation
- IPBoard (Invision Power Board) — Chat Code Installation
- lact.ru — Chat Code Installation
- Magento — Chat Code Installation
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Analytics
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API
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Billing
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Telephony
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Teletype Sender
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Bot Builder
Tariff Configurator
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Tariff Configurator
You can manage your project’s services in the Teletype Tariff Configurator. To do this, follow these steps:
- Go to your personal account settings.
2. Select “Tariff Configurator” from the left menu.
The Tariff Configurator has two sections: basic and additional options.
In the “Basic Options” section, you can manage connected channels and add operators.
The “Additional Options” section allows you to manage options such as:
- Advanced statistics;
- Response templates;
- CRM integrations;
- Telegram notifier;
- Roistat integration;
- Sipuni integration;
- Public API;
- Disable Teletype link;
- WhatsApp hosting;
- Categories;
- Groups;
- Tags;
- Statuses;
Adding an Option to the Tariff
- Click “Add” in the block for the desired option.
2. Make sure the option appears in the left part of the window under the “My Tariff” block.
3. Click “Save Changes.”
Removing an Option from the Tariff
- Click “Remove” in the block for the corresponding option.
2. Make sure the option no longer appears in the left part of the window under the “My Tariff” block.
3. Click “Save Changes.”
How to Get a Discount When Paying for a Tariff
Teletype offers a discount (a refund credited to your Teletype account) when paying for a tariff for 3, 6, or 12 months:
- When paying for 3 months, 10% of the payment amount will be credited back to your Teletype account;
- When paying for 6 months, 15% of the payment amount will be credited back to your Teletype account;
- When paying for 1 year, 25% of the payment amount will be credited back to your Teletype account.
Special Conditions
If you add more than 5 channels to your tariff, the text “You can get special conditions” will appear at the bottom of the My Tariff block.
- Then click on “You can get special conditions.”
2. Send a message to Teletype support in the online chat window.
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